Force Information Systems (FIS) had the privilege of attending the 2024 PSD Conference as an exhibitor, where we showcased our services and innovations, including FIS Insights, Centurion Web, and the integration between Centurion and i2 Analyst Notebook. Our stand proved to be a hub of engaging discussions with representatives from various police forces, highlighting FIS’s fundamental role in professional standards operations.
Stand Reception and Engagement
The feedback on our conference presence was overwhelmingly positive, with attendees describing our stand as:
- “Very engaging”
- “Friendly and informative”
- “Superb”
- “Excellent”
Particularly noteworthy was the appreciation for our product demonstrations, which provided practical insights into Centurion’s capabilities. Our team’s approach was consistently described as helpful and knowledgeable, reinforcing our commitment to supporting our users effectively.
The conference also provided valuable insights into our training and support services. Many forces confirmed their regular attendance at National User Group sessions, demonstrating the value of these collaborative learning opportunities. Additionally, there was significant interest in FIS Insights and our potential role in handling National Freedom of Information (FOI) requests.
The Professional Standards and Ethics Conference 2024 reinforced FIS’s position as a fundamental partner in professional standards operations. While we are encouraged by the positive feedback, we remain focused on practical, achievable improvements to our services.
Our next steps include:
- Continuing to enhance our core functionalities based on user feedback
- Maintaining our commitment to excellent support services
- Regular communication about product updates and improvements through our established channels
We extend our sincere thanks to all attendees who took the time to visit our stand and provide feedback. Your insights are invaluable in helping us maintain and improve our service quality.
For any questions about the developments discussed at the conference or to learn more about our services, please don’t hesitate to contact our support team.